Knight Frank ordered to pay dismissed property manager £ 24,000

A subsidiary of Knight Frank is to pay an employee it unfairly dismissed a total of £ 24,000 following an Employment Tribunal hearing in central London.

The case involves the agency’s Promise division, which is a wholly-owned subsidiary established to employ all on-site staff within properties under its management, and former employee Dino Fetnaci.

He had been employed by property management specialist Rendall & Ritner from November 2017 to manage a large residential block in London’s central Elephant & Castle district and then was transferred via a TUPE arrangement when Knight Frank took over the block via its subsidiary promised.

But arguments arose between Fetnaci and Promise’s management. He claimed his workload had increased hugely following his role transferring including an online and accreditation training program that required hours of study and interaction.


Promise on the other hand claimed that he had not completed mandatory risk assessment paperwork, followed occupation health procedures or managed contractors properly.

Fetnaci disputed these claims but after a disciplinary hearing was dismissed in March last year, which he then contested internally and then via an Employment Tribunal.

Following a lengthy and detailed hearing, the judge reviewed mitigating circumstances including that Promise had not made Fetnaci’s responsibilities clear to him before he ‘joined’ the company and that he faced an increased workload including a requirement to learn and adjust to a new management system.

The judge said Fetnaci was to an extent guilty including not compiling a risk register which could have led to enforcement action but the manner in which he was dismissed by Promise, and the fact that dismissal was ‘not a reasonable sanction’, led to the judge awarding him the cash.

Read the full judgment.

Read more about Employment Tribunals.

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